EKB Medical Services

Collecting outstanding claims is a challenge and often a struggle for each private practice/clinic in today’s life.

EKB’s expertise lies in the ability to take that difficulty your private practice/clinic has to handle and collect all medical and private claims from the medical aids and patients for ANY Dr, Practitioner or Clinic across South Africa.

Having successfully done so for over 23 years, we have not only perfected the various processes and necessary relationships, but have also proven ourselves with a reliable record of accomplishment and many testimonials, that what we do, runs parallel with excellent business practice for any medical establishment.

We send all medical claims on a daily basis to the relevant schemes electronically via EDI (real-time) and once the claims have been submitted, we monitor the whole EDI process to make sure that the client have a quick turn-around time with an increase in a healthy weekly cash flow.

If  ever it happens that there is a problem with an account, it will be followed-up and corrected immediately and will be submitted again to make sure the account goes through for payment.

We also, in the case where the relevant scheme did not pay the account, arrange with the patient in the most professional manner, to settle the outstanding account.

EKB Medical handles all:

  • Medical accounts

  • Private accounts

  • RMA accounts

  • SADF accounts

  • IOD account

Practice Management Software

We send claims via SwitchComm EDI (real-time) to all schemes where we receive instant feedback from the Medical Aids after submissions of claims, which enable us to resubmit a medical claim at once if ever a problem occurs with the claim.

Daily Payments and Reconciliations

Our staff attends to the whole of the workflow on a daily basis, thus do we follow-up with the schemes and patients daily, having the benefit of an improved daily and weekly cash flow.

Collections of Claims

Happens electronically on a daily basis
And/or by arrangement through the appointed consultant at the bureau

Detailed Reports

To keep you informed, you will receive a detailed monthly age analysis which will include:

  • Turnover summaries
  • Payments received from Medical Aids
  • Debt collection payments

The Best Processing Software


Secure, fast and reliable.

Our systems and software ensure that all claims are dealt with speedily and with no delay. That is why EKB is using Elixir and MediSwitch to process the data and electronically sends it through to the Medical Aids.

“EKB Medical helped me a lot getting my practice off the ground again. They went out of their way to help me register at all the medical schemes and to get my practice name out there.”

Dr I Rama


Mobile: 082 464 1717

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